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A Family Owned & Operated Business

Family Portrait      Riggs Building Supplies and Home Centers was established in Fredericktown, Missouri, in 1859 by Louis Riggs. After years of business success, Riggs moved his operation to Kennett, Missouri, in 1889 where it remains one of the oldest continuously operated family-owned and operated businesses, not only in Southeast Missouri, but in the tri-state area of Missouri, Arkansas and Tennessee. It was in 1892 that the Kennett Clipper quoted Mr. Riggs as stating, "I want to get acquainted with the people and I believe my goods at the prices I offer them will please the people. Before you buy anything in the hardware line, come and see me. If I have not got what you want, I will get it." The newspaper stated that the new hardware store had "The Grip" on low prices on stoves, barbed wire and a general line of hardware.

First Store
Riggs Hardware Store as seen
in the late 1880s.
Jewelry Department
Jewelry Department as seen
in the late 1880s.

     Dolph Riggs III, the great-great-grandson of the founder, is president and chief executive officer of Riggs Building Supplies and Home Centers. Continuing the premise that the customer is of foremost importance, Dolph Riggs III declared, "We've always had one family business motto, 'We don't do the customer a favor by opening the store each day. They grant us their favor when they cross our threshold;'" Moving into the future, Riggs believes the sum of the past will help them become more able to respond to their customers' needs, give better personalized service and continue to be competitive in their trade area. "We never want to lose sight of the one thing that sets Riggs apart from the big-boy stores -- one-on-one customer service. Our floor plans may change, but the old-time hardware store sales counter with the clerk who says 'May I help you?' is here to stay."

     "We believe emphasizing lumber, building materials, doors and windows, hardware, paint, plumbing and electrical as well as lawn and garden supplies will help us remain the preferred store of professional builders, remodelers and the do-it-yourselfer," Dolph explains. Other Riggs' departments include home furnishings, gifts and Christmas decorations. Paragould, West Memphis and Kennett also offer delivery service.

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